support center

TemplateGlobe offers you 24/7 support in a way that is convenient for you. Our Support Team will give you quick and professional support and answer all your questions. You will find information on our products and services at this page.

• Frequently Asked Questions
  We recommend you to review our Frequently Asked Questions, whether you've already purchased a template or just planning to do so. Here you will find answers on the most common questions.
  
  
  
• Template Help Center
  At the Template Help Center you will find tutorials and "How to's" for the most comon questions.
  
  
  
• Live Support Chat
  Use our Support Chat if you have questions on choosing, purchasing or editing our templates! Here you will quickly get information from our Support Chat operators. This service is available 24 hours a day and 7 days a week.
  
  
  
• Ticket System
  If you have a question but you don't have enough time to discuss it in chat with our operators, welcome to our Ticket System. Just submit a ticket, and our representatives will get back to you in the shortest possible time.
  
  
  
• Free sample templates
  Download sample website template, sample logo template, sample flash intro template, sample corporate identity package, to try your skills before purchasing a real product. You can also check for compatibility with any html editor like Dreamweaver, FrontPage, Fireworks, Golive.
  
  
  
• Check your Order Status
  Here you can check the status of your purchase. All you have to do, is to enter the transaction ID, that we sent you in the order confirmation email.
  
  
  
• Terms of Use
  Please read this section carefull, because it contains the information on usage of our templates after the purchase.
  
  
  
• Privacy Policy
  Please read our privacy policy, to learn more how we treat personally identifiable information collected from our visitors and users.
  
  
  
• Template Update Report
  Subscribe to our new web templates report and you'll be notified about the newest templates and updates.